Surrey Facility Cleaning

Surrey Facility Cleaning

Exterior cleaning

Their commitment to client satisfaction isn't just talk. They also reassess regularly, adapting their services as your needs evolve. While Twin Phoenix has already made strides in sustainability, they're also embracing the latest in cleaning technology to enhance their services further. Understanding the varied schedules of their clients, Twin Phoenix offers flexible scheduling options to accommodate your busy life. Learn more about Surrey Facility Cleaning here
Moreover, Twin Phoenix offers customizable cleaning plans tailored to your specific needs. They've meticulously selected cleaning agents that are biodegradable, non-toxic, and derived from renewable resources. Cleaner Their staff is background-checked, insured, and bonded, giving you peace of mind that your property is in good hands. Learn more about Surrey’s Go-To Professionals for Commercial Cleaning here.
When you choose them, you're not just getting a cleaning service; you're partnering with a team that's committed to making your space shine.

Cleaner

  • Cleaner
  • Cleaning validation
  • Vacuum cleaner
  • Floor cleaning
  • Carpet cleaning
  • Green cleaning
  • Broom
  • Cleaner
  • Spray-and-vac cleaning
  • Clean
  • Commercial cleaning
  • Self-cleaning floor
  • soap
  • Cleaning
  • Steam cleaning
  • Window cleaner
  • Concierge
  • Cleaner
  • Cleaning validation
  • Vacuum cleaner
They're not just thinking about the present; they're planning for your property's future cleanliness and upkeep too. They've delved deep into the heart of Surrey's diverse properties, recognizing that a one-size-fits-all tactic just doesn't cut it.
You'll find that businesses across Surrey are raving about the tailored plans that fit their unique needs perfectly. Stepping up their commitment to the planet, Twin Phoenix significantly cuts back on environmental impact through their eco-friendly janitorial practices. As regulations around environmental protection tighten, green janitorial services will move from being an option to a necessity.

Clean

  • Concierge
  • Cleaner
  • Cleaning validation
  • Steam cleaning
  • Window cleaner
  • Concierge
  • Cleaner
  • Cleaning validation
  • Steam cleaning
  • Window cleaner
  • Concierge
  • Cleaner
  • Cleaning validation
  • Steam cleaning
  • Window cleaner
  • Concierge
  • Cleaner
  • Cleaning validation

Lastly, we train our staff in the most efficient cleaning techniques to avoid wasteful practices. It's about partnering with a team that's committed to keeping your property sparkling clean and welcoming. After each service, we invite your feedback because it's your insights that help us to innovate and improve. Understanding that every space has its unique challenges and requirements, they've ditched the cookie-cutter strategy.

If you're curious about how they maintain such high standards and the difference their eco-friendly practices could make in your space, you'll find the exploration of their services and methodologies compelling. You're supporting a business that cares deeply about its community, its people, and the environment. Carpet cleaning Their team listens to your concerns, tailors services to your specific requirements, and ensures every corner of your space shines.

Embracing the latest in cleaning innovations, we're bringing you solutions that go beyond traditional methods. We choose concentrated cleaning solutions that reduce the need for excessive packaging, further minimizing waste. Frequently, Twin Phoenix Building Maintenance goes beyond mere dusting and vacuuming to offer deep-cleaning solutions that address every corner of your space.

They tackle the grime hidden beneath carpets and in hard-to-reach areas, ensuring a thorough clean that elevates your environment. Our commitment to excellence means you're partnering with a team that's always looking to raise the bar. Our expertise doesn't stop at traditional spaces.

Eco-Friendly Cleaning Surrey

Entity Description Source
Surrey, British Columbia Surrey, BC is one of the largest cities in Metro Vancouver, known for its rapid growth, diverse population, and balance of urban centers and natural spaces. source
Carpet cleaning Carpet cleaning is the process of removing dirt, stains, and allergens from carpets through methods such as hot water extraction, dry cleaning, or steam cleaning. source
Window cleaner A window cleaner is a professional or product used to clean glass surfaces on buildings, ensuring clarity and removing dirt, streaks, and residue. source
Steam cleaning Steam cleaning uses vaporized water at high temperatures to sanitize and remove dirt, bacteria, and grime from carpets, upholstery, and hard surfaces. source
Dry cleaning Dry cleaning is a cleaning process for clothing and textiles that uses chemical solvents rather than water to remove stains and soil. source
Pressure washing Pressure washing involves using high-pressure water spray to remove dirt, mold, grime, and paint from surfaces like buildings, vehicles, and concrete. source
Sustainable products Sustainable products are goods designed and produced with minimal environmental impact, emphasizing renewable materials, reduced waste, and eco-friendly manufacturing. source
Microfiber Microfiber is a synthetic fiber finer than one denier, commonly used in cleaning cloths due to its ability to trap dust, dirt, and moisture effectively. source
Customer satisfaction Customer satisfaction measures how well a company’s products or services meet or exceed customer expectations, serving as a key metric for business success. source
Customer experience Customer experience (CX) refers to the overall perception and emotional response a customer has from all interactions with a business or brand. source

Medical Office Cleaning Surrey

Surrey was incorporated in 1879, and encompasses land formerly occupied by a number of Halqemeylem-speaking indigenous groups, including the Semiahmoo, Katzie, and the Kwantlen peoples. When Englishman H.J. Brewer looked across the Fraser River from New Westminster and saw a land reminiscent of his native County of Surrey in England, the settlement of Surrey was placed on the map. The area then comprised forests of douglas fir, fir, red cedar, hemlock, blackberry bushes, and cranberry bogs. A portion of present-day Whalley (named after Harry Whalley, who owned and operated a gas bar at the bend in King George Blvd, (formerly King George Highway) at 108 Avenue, "Whalley's Corner") was used as a burial ground by the Kwantlen (or Qw'ontl'en) Nation.

Commercial Carpet Cleaning Surrey

Nearby Tourist Attractions

Blackie Spit

Crescent Beach
Tourist attraction, Public beach, Park
Blackie Spit, 3136 McBride Av., Surrey, BC V4A 3E2
Park around a sandy spit with abundant bird life, a 5-km. nature trail & an off-leash dog area.

The White Rock (P Quals)

Tourist attraction, Cultural landmark
The White Rock (P Quals), White Rock Promenade, White Rock, BC V4B 1C7

British Columbia Welcome Sign

Tourist attraction
British Columbia Welcome Sign, Surrey, BC V3S 9N7

White Rock Pier

Tourist attraction, Bridge, Historical landmark, Scenic spot
White Rock Pier, White Rock, BC


Citations and other links

Comprehensive Cleaning Surrey

They've got specialists for every task, whether it's eco-friendly cleaning practices, advanced sanitization techniques, or meticulous attention to detail in high-traffic areas. What sets Twin Phoenix apart is their unparalleled commitment to not only cleanliness but also to the environment and community they serve. Additionally, their professional staff are trained to handle a variety of cleaning tasks, from the mundane to the most stubborn stains. You'll notice they're always a step ahead, using eco-friendly products and cutting-edge technologies that not only ensure a spotless environment but also safeguard your health and the planet's. Vacuum cleaner They've adopted reusable microfiber cloths and mops, cutting down on disposable paper products and plastic waste.

From recycling programs to energy-saving measures, they're always looking for ways to enhance their sustainability. They understand the nuances of different cleaning products and equipment, making informed choices that protect your property and the environment. Twin Phoenix goes above and beyond, offering deep cleaning services for those hard-to-reach areas and frequently overlooked spots like under the sinks, behind kitchen appliances, and the grease traps that can become a haven for bacteria if not properly maintained. That's why each team member is carefully vetted and undergoes rigorous background checks.

They're your partners in maintaining a pristine, professional environment that reflects the quality of your business.

Window cleaner

  1. Concierge
  2. Cleaner
  3. Cleaning validation
  4. Concierge
  5. Cleaner
  6. Cleaning validation
  7. Concierge
  8. Cleaner
  9. Cleaning validation
  10. Concierge
  11. Cleaner
  12. Cleaning validation
  13. Concierge
  14. Cleaner
  15. Cleaning validation
  16. Concierge
  17. Cleaner
Instead, Twin Phoenix tailors its services to each property, ensuring that every nook and cranny receives the attention it deserves. They're not just cleaning up spaces; they're ensuring the future is cleaner and greener for everyone. We understand that trust is paramount when you invite us into your spaces, whether they're offices, schools, or medical facilities.

In short, Twin Phoenix isn't just another janitorial service. Our commitment to advanced cleaning technologies reflects our dedication to providing top-notch service. Moreover, Twin Phoenix is committed to providing prompt and efficient service. Our team is trained to handle everything from general office cleaning to deep cleaning and sanitization, ensuring your workplace not only looks pristine but is also a healthy environment for your employees and visitors.

Comprehensive Cleaning Surrey
Financial Institution Cleaning Surrey

Financial Institution Cleaning Surrey

You'll find their services aren't just about maintaining a pristine workspace but also about fostering a healthier, more sustainable environment. Twin Phoenix believes in proactive communication, too. They don't just surface clean; they delve deep, targeting areas often overlooked by others. By properly segregating waste and advocating for reusable materials, they help reduce landfill contributions. Exterior cleaning They're committed to a holistic approach, which includes reducing water waste, using energy-efficient equipment, and implementing recycling programs within their operations.

This expertise is particularly important in commercial settings, where a clean space can influence customer perceptions and employee productivity. soap The team undergoes rigorous training, focusing on efficiency, attention to detail, and customer service excellence. You've likely noticed the pristine conditions of your favorite local establishments, not realizing the behind-the-scenes hero in this cleanliness saga is Twin Phoenix. They've ditched harsh chemicals in favor of green cleaning products that are just as effective but without the negative impact on your health or the planet.

Whether you need daily, weekly, or monthly services, we're flexible. It's all part of their effort to promote a healthier working environment for you and a better world for everyone. You'll notice the difference immediately - air feels fresher, surfaces look brighter, and the overall ambiance of your workspace is uplifted. They've embraced innovations that not only ensure a more thorough clean but also prioritize environmental sustainability and efficiency.

At Twin Phoenix Building Maintenance, we're not satisfied until you're delighted with our services, offering a comprehensive client satisfaction guarantee to ensure your expectations are always met or surpassed. Your satisfaction isn't just our goal; it's the benchmark by which we measure our success at Twin Phoenix. With Twin Phoenix, you're not just hiring a cleaning service; you're investing in a healthier, more inviting space for your employees and customers alike. Green cleaning They recognize that your time is precious, whether you're running a bustling restaurant or managing a high-traffic office space.

Surrey Commercial Cleaning Company

This means you can have them come in after hours, early in the morning, or even during weekends, whatever suits your business timeline. We listen, we adapt, and most importantly, we care about what matters to you. Building on the foundation of their unique approach, Twin Phoenix tailors every cleaning solution to perfectly fit your space's specific needs. Cleaner You're not just hiring a service; you're partnering with a group of experts who take pride in their work and are dedicated to maintaining the highest standards of cleanliness and hygiene for your property.
This means you can rest easy, knowing your space is in the hands of professionals who care as much about the cleanliness and health of your environment as you do. Their unmatched cleaning expertise and commitment to eco-friendly practices don't just enhance the physical appearance of your office; they elevate the overall well-being and productivity of your employees. These products, paired with advanced cleaning technologies, underscore their dedication to delivering superior janitorial services while being mindful of environmental impacts.
That's why they're ready to tailor their services to perfectly fit your specific requirements. Read more about Surrey Facility Cleaning here You're not just getting your space cleaned; you're investing in the health and well-being of your home. It's about integrating smart, sustainable methods into every aspect of their work.
You've known us as the reliable cleaning force within Surrey, where we've built a solid reputation for our meticulous attention to detail and customized cleaning solutions that fit every client's unique needs. By choosing their services, you're making a clear statement: you value your employees' health and well-being as much as the success of your business. Self-cleaning floor They optimize their cleaning schedules to align with their clients' operational hours, reducing the need for excessive lighting and heating, which, in turn, lowers energy consumption. Commercial cleaning



Exterior cleaning

  • Commercial cleaning
  • Self-cleaning floor
  • soap
  • Cleaning
  • Steam cleaning
  • Window cleaner
  • Concierge
  • Cleaner
  • Cleaning validation
  • Broom
  • Cleaner
  • Spray-and-vac cleaning
  • Clean
  • Commercial cleaning
  • Self-cleaning floor
  • soap
Cleaning validation
Surrey Commercial Cleaning Company
Surrey Industrial Maintenance Services
Surrey Industrial Maintenance Services

It's not just about cleaning faster; it's about cleaning smarter. You're likely curious about what this means for you, especially if you're in Surrey or considering janitorial services for your business or home. Did you know that 70% of consumers in Surrey now prefer businesses that prioritize eco-friendly practices, including how they manage their cleaning services? Broom You're partnering with a team that brings an unparalleled level of care and precision to every task.

Once the assessment is done, they'll provide you with a transparent quote, free from hidden charges or surprise fees. This personalized approach not only guarantees a consistently pristine environment for your business but also shows Phoenix Building Maintenance's commitment to customer satisfaction. In essence, investing in professional janitorial services like those provided by Twin Phoenix Building Maintenance isn't just a necessity-it's a strategic decision that benefits your health, your image, and your bottom line.

Instead, they sit down with you, listen to your requirements, and then tailor a cleaning and maintenance plan that fits just right. Understanding that your workspace is as individual as your business, we don't settle for one-size-fits-all approaches. They don't just perform routine cleanings; they tailor their approach to meet the unique needs of each space, recognizing that every client has different expectations and requirements.

You won't have to juggle multiple vendors for different cleaning tasks anymore. Steam cleaning You're probably wondering how this affects you. Twin Phoenix also employs methods that reduce water waste and lower their carbon footprint.

Daycare Cleaning Services Surrey

They're deeply embedded in the Surrey community, offering support and engagement that goes beyond the scope of their business. Floor cleaning They don't stop at just using green products. That's why every cleaner is background-checked and undergoes thorough training, focusing not only on cleaning methods but also on customer service and privacy protocols. They conduct regular quality checks and welcome your feedback to ensure their services meet your high expectations. Everything that can be recycled, is.
Twin Phoenix rises to the challenge, adapting their methodologies and employing specific equipment or cleaning agents as necessary. They don't just hire for skill; they look for individuals who bring a positive attitude and a commitment to excellence in every task they undertake. Spray-and-vac cleaning Whether you're overseeing a bustling office complex or a cozy boutique store in Surrey, they've got you covered. Clean In an era where every penny counts, Twin Phoenix offers a competitive pricing model that ensures you get top-notch janitorial services without breaking the bank.
Twin Phoenix Building Maintenance's approach to customized janitorial service plans ensures that your specific cleaning needs are meticulously addressed. Whether you need to increase cleaning frequency or incorporate additional services, we're just a call away. Twin Phoenix stands out in Surrey not just for its impeccable cleaning standards but also for its steadfast commitment to eco-friendly practices. They'll walk through your premises, noting everything from high-traffic areas that need more frequent attention to specific surfaces that require specialized care.
It's a win-win for you and the planet. By seamlessly integrating pioneering eco-friendly cleaning solutions with an unmatched attention to detail, they're not just cleaning; they're elevating the well-being of the community and setting a new benchmark for what we expect from our service providers. Concierge They've carved a niche for themselves by not only offering comprehensive cleaning solutions that span every nook and cranny of your business but also by doing so at competitive prices that don't break the bank. They don't just clean; they care.

Explore Surrey Facility Cleaning here
Daycare Cleaning Services Surrey
A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

[edit]
A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

[edit]

Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

[edit]

Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

[edit]

The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

[edit]

The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

[edit]

The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

[edit]

References

[edit]
  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

[edit]

 

A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

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A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

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Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

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Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

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The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

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The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

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The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

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References

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  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

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Frequently Asked Questions

Twin Phoenix actively listens to your feedback, using it to tweak and improve their services. They hold regular meetings to discuss client suggestions and implement changes, ensuring they meet your needs more effectively.

Yes, Twin Phoenix's cleaning products are environmentally friendly and safe for families with young children or pets. They prioritize using green solutions to ensure both your loved ones and the planet are well taken care of.

If you have an unexpected cleaning emergency or need something outside your normal plan, Twin Phoenix quickly adapts. They'll adjust their schedule to accommodate your request, ensuring your space is always at its best.